Player Wellbeing

Responsible Gaming
at tbage

Gaming at tbage should always be fun, not stressful. We give every member in Bangladesh the tools, information, and support they need to stay in control and enjoy the platform safely — every single session.

tbage is committed to safe and responsible gaming for all members

Tools tbage Provides to Keep You Safe

Every tbage account comes with a full set of responsible gaming tools. They are free, easy to use, and available directly from your account dashboard at any time.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your tbage account. Once your limit is reached, no further deposits can be made until the period resets. Limits take effect immediately when reduced and after a cooling period when increased.

Session Time Reminders

tbage can send you a reminder notification after you have been playing for a set amount of time. This helps you stay aware of how long you have been on the platform so you can take regular breaks and keep gaming enjoyable.

Cooling-Off Periods

Need a short break from tbage? A cooling-off period temporarily locks your account for a period you choose — from 24 hours up to 6 weeks. During this time you cannot deposit, bet, or access promotions on the tbage platform.

Self-Exclusion

If you feel that gaming is becoming a problem, tbage offers self-exclusion for a minimum of 6 months. Your account will be fully locked and you will not be able to reopen it until the exclusion period ends. This cannot be reversed early.

Loss Limits

Set a maximum loss amount per day, week, or month on your tbage account. Once you reach your loss limit, you will not be able to place further bets until the period resets. This is one of the most effective tools for staying in control.

24/7 Support

The tbage support team is available around the clock via live chat and email. If you are worried about your gaming habits or need help activating any responsible gaming tool, our team will assist you promptly and without judgement.

1 Our Commitment to Responsible Gaming

At tbage, responsible gaming is not just a policy on a page — it is a core part of how we operate every day. We genuinely care about the wellbeing of every member who plays on the tbage platform in Bangladesh. Gaming is meant to be a form of entertainment, and we want to make sure it stays that way for everyone.

tbage is committed to providing a safe, fair, and transparent gaming environment. We invest in responsible gaming tools, staff training, and player education so that every member has what they need to make informed decisions about their gaming activity. Whether you are a casual player who enjoys a few rounds of live casino on weekends or someone who plays more regularly, the same protections apply to you.

We also recognise that problem gambling can affect anyone, regardless of how experienced they are or how much they play. That is why tbage makes it easy to access help — no complicated forms, no waiting, no judgement. If you ever feel that gaming is no longer fun, or that it is affecting your daily life, finances, or relationships, please reach out to the tbage support team immediately. We are here to help.

Remember: Responsible gaming at tbage means playing within your means, setting limits before you start, and treating every session as entertainment — not as a way to earn money or recover losses. The house always has an edge, and chasing losses is one of the most common signs of problem gambling.

2 How to Activate Responsible Gaming Tools

All tbage responsible gaming tools are available directly from your account dashboard. Here is how to access and activate each one:

  • Deposit limits: Go to Account Settings, select Responsible Gaming, then choose Deposit Limits. Select daily, weekly, or monthly and enter your preferred amount. Reductions take effect immediately.
  • Loss limits: In the same Responsible Gaming section, select Loss Limits. Set the maximum amount you are comfortable losing in a given period. Once reached, betting is paused until the period resets.
  • Session reminders: Under Responsible Gaming, enable Session Time Reminders and choose your preferred interval — 30 minutes, 1 hour, or 2 hours. A notification will appear on screen when your time is up.
  • Cooling-off period: Select Cooling-Off in the Responsible Gaming menu. Choose your preferred duration and confirm. Your account will be locked immediately for the selected period.
  • Self-exclusion: Select Self-Exclusion and choose a minimum period of 6 months. Once confirmed, your tbage account will be locked and cannot be reopened until the exclusion period ends. This action cannot be reversed early.

If you have any difficulty activating these tools, contact the tbage support team via live chat or email at [email protected]. Our team can activate any responsible gaming tool on your behalf immediately.

3 Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. tbage encourages all members to regularly check in with themselves and be honest about their gaming habits. The following are common warning signs that gaming may be becoming a problem:

Spending more than you can afford. If you are regularly depositing money that was meant for rent, food, bills, or other essential expenses, this is a serious warning sign that needs immediate attention.
Chasing losses. Placing more bets to try to win back money you have already lost is one of the clearest signs of problem gambling. At tbage, every game outcome is independent — past losses cannot be recovered by playing more.
Losing track of time. If you regularly play for much longer than you intended, or find it difficult to stop even when you want to, this suggests that gaming is taking more control than it should.
Neglecting relationships or responsibilities. If gaming is causing you to miss work, neglect family, or withdraw from friends, it has moved beyond entertainment and is affecting your real life.
Gaming to escape problems or bad moods. Using tbage as a way to cope with stress, anxiety, depression, or personal problems is a warning sign. Gaming should be a leisure activity, not an emotional crutch.
Hiding your gaming activity. If you feel the need to hide how much time or money you spend on tbage from family or friends, this suggests you already know something is wrong.

If you recognise any of these signs in yourself, please stop playing immediately and contact the tbage support team. You can also activate a cooling-off period or self-exclusion directly from your account dashboard right now.

Responsible Gaming Do's and Don'ts

Do These Things
  • Set a budget before you start playing and stick to it no matter what.
  • Treat gaming as entertainment, the same way you would a cinema ticket or a meal out.
  • Take regular breaks during your tbage sessions to stay fresh and in control.
  • Use tbage deposit and loss limits to enforce your budget automatically.
  • Play only with money you can genuinely afford to lose without any impact on your life.
  • Keep track of how much time you spend on tbage each week.
  • Talk to someone you trust if you feel gaming is becoming a concern.
  • Contact tbage support immediately if you need help activating any safety tool.
Avoid These Things
  • Never gamble with money set aside for rent, food, bills, or family needs.
  • Do not chase losses — every game result on tbage is random and independent.
  • Do not play when you are feeling stressed, upset, drunk, or emotionally vulnerable.
  • Do not borrow money from friends, family, or lenders to fund gaming.
  • Do not use gaming as a way to solve financial problems or earn a regular income.
  • Do not ignore the warning signs listed on this page — act early, not late.
  • Do not share your tbage account with anyone else, including family members.
  • Do not dismiss responsible gaming tools as unnecessary — they exist to protect you.

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use tbage responsible gaming tools or speak to our support team.

1
Have you ever spent more money on tbage or other gaming platforms than you originally planned to?
2
Have you ever tried to win back money you lost by placing more bets on the same session?
3
Have you ever felt restless, irritable, or anxious when you were not able to play?
4
Have you ever hidden your gaming activity or the amount of money you spent from someone close to you?
5
Has gaming ever caused you to miss work, neglect family responsibilities, or skip important commitments?
6
Have you ever borrowed money or sold something to fund your gaming activity?
7
Do you find yourself thinking about gaming frequently when you are not playing?

Two or more "yes" answers? Please consider activating a cooling-off period or self-exclusion on your tbage account, or contact our support team at [email protected]. You can also visit the FAQ page for more guidance.

Protecting Underage Players

tbage is strictly an 18+ platform. We take underage gambling extremely seriously and have multiple layers of protection in place to prevent minors from accessing the tbage platform.

All new tbage members are required to verify their age during registration. We may request additional identity documents at any time to confirm that a member meets the minimum age requirement. Any account found to belong to a person under 18 will be closed immediately and all funds returned.

If you share a device with younger family members, we strongly recommend using device-level parental controls and never saving your tbage login credentials on shared devices. If you suspect a minor has accessed a tbage account, contact our support team at [email protected] immediately.

tbage minimum age: 18 years old. This applies to all members in Bangladesh and all other regions where tbage operates. No exceptions.

Get Support from tbage

If you are concerned about your gaming habits or the habits of someone you know, the tbage support team is available 24 hours a day, 7 days a week. We will never judge you for reaching out — in fact, we encourage it.

01
Live Chat Support

Available 24/7 directly from your tbage account dashboard. Our team can activate any responsible gaming tool on your behalf immediately.

02
Email Support

Send your query or request to [email protected]. We respond to all responsible gaming requests as a priority, typically within a few hours.

03
FAQ Resources

Visit the tbage FAQ page for step-by-step guides on activating deposit limits, cooling-off periods, and self-exclusion on your account.

Enjoy tbage the Right Way

tbage is built for entertainment. Register your free account today, set your limits from the start, and enjoy live games, slots, fishing games, and more — all in BDT with instant bKash and Nagad payouts.